Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2024

1. Introduction

At Tayyh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel platform and services.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, and phone number
  • Date of birth and gender
  • Passport information and travel preferences
  • Payment information and billing address
  • Travel history and booking details

2.2 Usage Information

We automatically collect certain information about your use of our Service:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our Service
  • Search queries and travel preferences
  • Click patterns and navigation behavior

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Service.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our travel services
  • Account Management: To create and manage your user account
  • Travel Bookings: To process and manage your travel reservations
  • Personalization: To personalize your travel experience and recommendations
  • Communication: To communicate with you about your bookings and our services
  • Customer Support: To provide customer support and respond to inquiries
  • Improvement: To improve our services and develop new features
  • Security: To ensure the security and integrity of our platform

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our platform, including:

  • Travel service providers (airlines, hotels, car rental companies)
  • Payment processors and financial institutions
  • Cloud hosting and data storage providers
  • Customer support and analytics services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: 123 Innovation Drive, Tech Valley, CA 94000, United States

Phone: +1 (555) 123-4567