Frequently Asked Questions

Find answers to common questions about Tayyh

General Questions

What is Tayyh?

Tayyh is a revolutionary travel technology platform that combines artificial intelligence, machine learning, and human expertise to provide personalized travel experiences. We make travel planning seamless, enjoyable, and tailored to your preferences.

How is Tayyh different from other travel platforms?

Tayyh stands out through our innovative AI-powered personalization, seamless user experience, and commitment to customer satisfaction. We don't just book trips – we create personalized journeys that adapt to your needs and preferences.

Is Tayyh available worldwide?

Yes, Tayyh is designed to serve travelers globally. Our platform works with travel providers and destinations worldwide to offer comprehensive travel solutions.

Account & Registration

How do I create a Tayyh account?

Creating an account is simple! Visit our signup page, provide your basic information, and verify your email address. You'll be ready to start planning your next adventure in minutes.

Is my personal information secure?

Absolutely. We take data security seriously and implement industry-standard encryption and security measures to protect your personal information. Read our Privacy Policy for detailed information.

Can I delete my account?

Yes, you can delete your account at any time through your account settings. Please note that this action is irreversible and will permanently remove all your data from our system.

Travel Planning & Booking

How does Tayyh's AI personalization work?

Our AI analyzes your travel preferences, past bookings, and behavior patterns to suggest destinations, accommodations, and experiences that match your style. The more you use Tayyh, the better our recommendations become.

Can I book flights, hotels, and activities through Tayyh?

Yes! Tayyh offers comprehensive booking services including flights, hotels, car rentals, activities, and more. We partner with leading travel providers to ensure you get the best options and prices.

What if I need to modify or cancel my booking?

Modification and cancellation policies vary by provider and booking type. You can manage most changes through your Tayyh account, and our customer support team is always available to assist with complex requests.

Pricing & Payment

Are there any hidden fees?

No hidden fees! We believe in transparent pricing. All costs, including taxes and service fees, are clearly displayed before you complete your booking.

What payment methods does Tayyh accept?

We accept major credit cards, debit cards, and digital payment methods including PayPal, Apple Pay, and Google Pay. Payment options may vary by region.

Do you offer refunds?

Refund policies depend on the specific provider and booking terms. We work with our partners to ensure fair refund policies, and our customer support team will assist you with any refund requests.

Customer Support

How can I contact Tayyh customer support?

We offer multiple support channels including live chat, email support, and phone support. Visit our Contact Us page for detailed contact information and support hours.

What are your customer support hours?

Our customer support team is available 24/7 to assist you with any questions or concerns. We understand that travel doesn't follow a 9-5 schedule, and neither do we.

Do you offer support in multiple languages?

Yes, we provide customer support in multiple languages to serve our global community of travelers. Our team includes multilingual support specialists.

Technical Support

What browsers are supported?

Tayyh works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Is there a mobile app available?

Yes! We offer mobile apps for both iOS and Android devices. Download our app from the App Store or Google Play Store for a seamless mobile experience.

What should I do if I experience technical issues?

If you encounter technical issues, try refreshing your browser or clearing your cache first. If the problem persists, contact our technical support team through the help section in your account or via our Contact Us page.

Still Have Questions?

If you couldn't find the answer you're looking for, our customer support team is here to help!

Contact Support